Geodis group

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The best services to suit your requirements (operational and financial), we provide the visibility you need for managing the dynamics of your supply chain, and the control needed to deliver consistently excellent performance, locally, regionally and globally.

32 000 users over 120 countries, here are the Geodis divisions

Logistics
local storage, high added-value services, reverse logistics		 8,500 employees,  170 sites in Europe
3 000 000 m² in logistics surface areas
Groupage and Express 12,000 employees, 5 000 vehicles, 36 million shipments/year
SCO
Global Supply Chain Optimization		 1 200 people
Wilson
freight management		 6,400 employees, Sea shipments: 420,000 TEU, Air shipments: 210,000 tonnes
Road BM 4,300 employees, 1,800 tractors and 3,300 semi-trailers o/w 840 tankers

Environment:

  • IBM AS400/iSeries, MS AD (from nt4 to 2008r2), AIX Unix...
  • ADSL, Cisco, VPN, FW, Nagios...
  • Citrix farms, VmWare, Domino v8.5, LDAP
  • $U - Dollar Universe, Microsoft Dynamics AX, SAP, Oracle, WebSphere (prod, preprod and dev)

Links (corporate website will open in a new window)

 

Bilingual support tek (24/24h) - Geodis

 

From July 2011 to July 2013, for Geodis group


The Central Service Desk (let's call us CSD) was located in France, and is the worldwide SPOC for all Geodis group IT, clients and providers.
Now, CSD is located on two IBM's sites (in Poland and in Czech Republic).

Helpdesk deals with users PC and phone, while CSD deals with our group's

  • critical infrastructure supervision, such as network or services alarms management, and EDI tasks: check, search, file replay on a range of various systems
  • exploitation and production (servers reboots, maintenance plan checks on $U, planned tests, even user account creation...)
  • 32 000 users over 120 countries
  • French or any VIP user's PC/other-issue, on night/or/any-other-reason, as we are 24x24, smart, reactive and wink

 

Société:

Time range:

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